Desktop Support, English
|There are several ways you can ask me for software and hardware help. If you have a quick question, drop by my office, send me an e-mail, or telephone. If you need help with something more involved -- installing something new, for example -- the first step is to send a message to the technical staff at firstname.lastname@example.org; this will start a support ticket.||Status of various UO Computing Services: http://status.uoregon.edu/ Tweets from @JBurridge/university-of-oregon|
What kind of computer should I buy?
For purchases under $5000, I can help you place an order with CAS-IT or through the Digital Duck. For more expensive purchases, there's more involved paperwork. For portable equipment purchased with department funds (for example, laptops and iPads) you'll need to fill out a UO Property Receipt Form.
To get an idea of what to buy, the UO has a Dell Premiere web page and an Apple Computer page. There's a UO general buyer's guide page created Central IT.
I also find the Ars Technia system guide insightful.
UO Networking Information
The university provides both Ethernet and wireless network connections to campus computing and internet resources.
Campus Computing News
I graduated from Reed College in 1987 with a B.A. in Psychology. My undergraduate thesis ought to be fairly amusing by now: "The Effects of Posted Feedback on LaserWriter Payment." In spite of studying how my fellow Reedies did (or did not) pay for their LaserWriter printing, my thesis was produced on a PDP-11 running UN*X, edited with emacs, and formatted with nroff commands. And I walked to school uphill both ways through knee-deep mud.
Upon graduation from Reed, I continued a career in computer user support.
In my spare time, I write science fiction and fantasy short stories. I am also an amateur harptist.
I've lived in Eugene since 1999.
An old cautionary tale
about password use.
John Burridge | PLC 106 | 8:45 AM - 12:45 PM, M-F | 6-3570