John Burridge

Web Communications Technician

If you have a quick question about The Clark Honors College please send me an e-mail (I do not have a permanent office in Chapman Hall and typically I am working virtually from home). You can also Book A Meeting with me.. Prior to June 2023, I provided support for CAS Department and Program web pages, and may be able to provide some help for those units. If you need University Computing help, please visit the Tech Desk Prior to August 2020, the Technoligy Help Desk was located in the basement of PLC. It is now in the EMU or the following web page: https://service.uoregon.edu/TDClient/Requests/ServiceCatalog. Status of various UO Computing Services: http://status.uoregon.edu/ Central IT's Software Page - A list of software provided through the university's computer center.   ACCOUNTS: If you have a problem with your Duck ID Your Duck ID is the left half of your UO e-mail address. DuckWeb is a personnel information portal. They're duck-a-licious. and can't get to your e-mail, request password help here: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=21333 Direct e-mail questions here: https://service.uoregon.edu/TDClient/2030/Portal/Requests/ServiceDet?ID=37001 For help with DuckWeb: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19366 If you need a special, single account for departmental use (i.e. you want an e-mail for a particular departmental program), request one here: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=20173   NETWORKING: If you're having problems connecting your Wireless device to UOwireless or UOsecure: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19081 If you're having problems connecting your computer to the Ethernet: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19861 If you need help with using VPN: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19862   INSTRUCTIONAL TOOLS: For help with Canvas: https://service.uoregon.edu/TDClient/2030/Portal/Requests/ServiceDet?ID=38635 For help using UOBlogs, the webpage-generating software you might use for a particular class: https://service.uoregon.edu/TDClient/2030/Portal/Requests/ServiceDet?ID=26593 If you need an e-mail list The University uses a mail list service called Mailman. created for a class, request one here: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19493   OTHER: For help with DuckDocs: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19365 For help with COGNOS: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=18948 To report that a service -- like the network, or banner, or canvas -- is apparently down, go here: https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19096   GENERAL HELP: When you're not sure which help request page to use... https://service.uoregon.edu/TDClient/Requests/ServiceDet?ID=19093   General hardware information. I find the Ars Technia system guide insightful.

Brief Bio

I graduated from Reed College in 1987 with a B.A. in Psychology. My undergraduate thesis ought to be fairly amusing by now: "The Effects of Posted Feedback on LaserWriter Payment." In spite of studying how my fellow Reedies did (or did not) pay for their LaserWriter printing, my thesis was produced on a PDP-11 running UN*X, edited with emacs, and formatted with nroff commands. And I walked to school uphill both ways through knee-deep mud.

Upon graduation from Reed, I continued a career in computer user support.

In my spare time, I write science fiction and fantasy short stories. I am also an amateur harptist.

I've lived in Eugene since 1999.

"Open sesame!"
An old cautionary tale
about password use.

John Burridge, Web Communications Technician ⚣ he/him/his
University of Oregon, Robert D. Clark Honors College
M-F: 8AM-Noon, 1PM-3PM     burridge@uoregon.edu     http://pages.uoregon.edu/burridge