Online Northwest:
Presentation
980206
Establishing policies and procedures for Orbis Borrowing
Summary
The Orbis Council appointed the
Orbis Borrowing Committee in late May, 1996, with a charge to
recommend Orbis borrowing and lending implementation procedures and
policies. Each of the 12 Orbis institutions was represented by one
OBC member. Representatives from institutions with multiple libraries and
branches sometimes presented multiple viewpoints on single issues.
The OBC met four times during the implementation phase:
- mid-July, 1996: (asked ourselves many questions about the circulation
system, and had very few answers)
- mid-October, 96: (reviewed information brought back from visit to
Ohio, and discussed issues)
- mid-November, 96: (discussion of issues)
- late-January, 96: (III training session)
The Orbis Consortium had challenging questions to work through as we
resolved issues. Some of these issues are:
- There is a very large and sometimes unfriendly geographic area
separating many of the sites, making in-person meetings difficult.
- The consortium is mix of public and private institutions (with a
variety of rules and guidelines and varying institution missions under
which each institution must work.)
- There is a variety in size of institutions.
- Some libraries have a large staff with specialized training and
responsibilities; others have smaller staff who have multiple
responsibilities
- Some institutions run on a semester calendar, others on a quarter, and
some have libraries which run on both (law libraries on semesters, other
libraries on quarters)
- Orbis is self funding: each site wants to get
the best value for their dollars for their own communities),
- Orbis has a 75% rate of unique titles so there's very little
duplication of titles.
- The time between committee start-up and target implementation date was
very short.
These different issues made our process for building
trust, understanding each others' current procedures, and
making decisions a little more complex.
To make the best use of our time, we chose to do as much of the work as we
could online. This process carries inherent pitfalls as well as
time-saving efficiency. Online readers have few clues to facial
expressions and voice tones: it is hard to tell when a person feels
strongly about an issue, has taken offense at a comment, or is joking.
To ensure that each institution's needs and votes were equally
represented,
and to build trust among the institutions, we created a process for
consensus building that was fairly involved and lengthy, but which worked
well. This presentation explains the procedures we used.
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