Using Avaya Digital Telephone Features
Auto Dial Buttons for a Digital Set
Digital telephone sets have programmable buttons:
AD -- Auto Dial buttons are programmed by the individual user to dial phone numbers which can be local, long distance or within the system (extension numbers, pager access, etc.).
BAD -- Busy Auto Dial buttons are programmed by the Telecommunications Staff to dial access to a extension's end call coverage path. The common use is to send a call to an extension's voice mail box to leave a message. The digital lamp associated with a BAD button will illuminate when the extension is in use (busy).
PAD -- Priority Auto Dial buttons are programmed by the Telecommunications Staff to override Send All Calls and ring the extension if that extension is not on a call. If the extension is in use, the extension user will hear a beep tone which indicates a Priority call is being attempted.
To Call a Preprogrammed Number on a button
- Listen for Dial tone
- Depress the appropriate button
- Wait for answer
To transfer a call using an Preprogrammed button
Follow the instructions for Conference/Transfer feature and substitute the AD/PAD button where the feature indicates "Dial third party".
To Program an AD button
- Listen for Dial Tone
- Dial #80, Listen for Dial Tone
- Depress the Autodial/AD button (to be programmed)
- Listen for Dial Tone
- Dial number including any access code (i.e. "9") **
- Depress the Autodial/AD button and listen for the Recall dial tone
- Hang up
**Note: The maximum digit capacity for an AD button is 16 digits.
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